The VoIP service industry is becoming very competitive with each passing day. The number of VoIP service providers is increasing and a few companies like Axvoice and Vonage are struggling hard to be the market leaders and grab the largest market share. The choice between both of them is hard to make. But we have tried to get it simpler for you by doing an overall comparison of both the companies. Let’s have a look that which company takes the lead.
When it comes to selecting a VoIP service package and choosing a VoIP service provider, the cost factor is the most important because that is what all the VoIP technology claims about. VoIP technology claims to give the communication services by cutting down the communication costs by more than three-folds than the traditional phone service. Therefore, cost needs to be one of the key factors in selecting a VoIP service provider.
The normal residential package of Axvoice starts from $19.99/month while that of Vonage starts from $24.99/month. Moreover, Axvoice has $0 installation and activation charges for all its packages while, Vonage charges $29.99. This shows a major difference between the costs of Vonage and Axvoice and here, Axvoice takes the lead by charging amazing call rates and matching with the suitability of the customers’ budgets to larger extend.
International Call rates
Vonage has three packages completely dedicated to international dialing only. The packages start from $14.99/month. On the other hand, Axvoice has carefully designed the international dialing plans within its different business and residential packages to suit the adaptability of the users. It is an indeed great thing on part of Axvoice to state clearly per minute rates of calling on international landline and cell phone numbers to all its customers. These rates are stated for more than 50 destinations.
Both the companies have 10-15 basic features same in all their packages like caller ID, call waiting, do not disturb, 3-way calling, anonymous call rejection etc. But there are certain features that give an edge to Axvoice over Vonage. Axvoice has developed smart and unique features which were never thought to be a part of VoIP services before. BYOD service is an example of an additional feature by Axvoice. It is really good for the customers as it gives them options to choose a device for communication themselves. BYOD stands for bring your own device. By this feature, the customers are not confined to use the VoIP service only on the device that Axvoice provides but they users can have their own device and get it enabled with the VoIP service. This feature is not offered by Vonage which certainly limits the choices for users to a larger extend and they can only use the service with the device provided by Vonage.
Both the VoIP service providers have their own customer support centers which operate 24 hours a day and 7 days week. They ensure that the customers are having flawless communication processes all the time. Vonage encourages and asks the customers to be near to their VoIP enabled device or telephone set when making a complaint while, this is not the case with Axvoice. Axvoice manages all sorts of communication issues from anywhere regardless from where the users are calling. Therefore, this is certainly something very convenient for the Axvoice users.
So, after doing a good comparison between Vonage and Axvoice, we come to know that Axvoice is surely trying to make its mark by developing unique features and coming up with facilities in almost all the different aspects of VoIP phone service. Now the choice is up to you butt Axvoice is sure the new way to be and that too, within an affordable range